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Ask library staff for help with citations and RefWorks

ProQuest Support for RefWorks is available via email:


ProQuest Support phone numbers:

+1-800-521-0600 Ext. 74440




Support Hours:

Mon-Thurs: 6:00 am - 9:00 pm

Fri: 6:00 am - 6:00 pm

Sat: Limited email support only

Sun: 12:00 noon - 9:00 pm

Guide Corrections / Feedback

Cameron Library Public Service Team
Cameron Science & Technology Library
University of Alberta
Edmonton, Alberta, Canada

What is RefWorks?

RefWorks is an online research management, writing and collaboration tool designed to help researchers gather, organize, store and share information and to generate citations and bibliographies.

Credit for above information:

RefWorks Account Login

What's New

For RefWorks users who had accounts BEFORE June 18, 2015:

  • GROUP CODE is only needed for Write-N-Cite login and accessing RefWorks off-campus
  • Write-N-Cite 4 / ProQuest for Word update is needed
  • Adjustments to Microsoft Word are required to continue working on Word documents started before June 18, 2015. Use the following tip sheets to make the adjustments;