Ask library staff for help with citations and RefWorks
Support for RefWorks is available via email:
refworks.support@
ExLibris Support Portal:
ExLibris support phone number:
Support Hours:
Mon-Fri: 7:00 am - 4:00 pm
Have a suggest for improving RefWorks? Provide your feedback here.
RefWorks is an online research management, writing and collaboration tool designed to help researchers gather, organize, store and share information and to generate citations and bibliographies. There are two versions of Refworks available: Legacy Refworks and ProQuest Refworks.
Both versions allow you to easily manage your references. If you are working on a paper or a project, you can use either version. If you are working on a large-scale project (such as a systematic review) or are still unsure which version is right for you, here are some key features to keep in mind:
Legacy Refworks | ProQuest Refworks |
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Users will continue to have access to their ProQuest Refworks and Legacy Refworks accounts if their affiliation or role at the University of Alberta changes (e.g., graduation or retirement), as long as the university continues to maintain their subscription to the program.
Choose from the following options for using ProQuest RefWorks:
As of February 2019 ProQuest Refworks users may need an activation code at times. The link to the activation code is below: