"... the confidence that comes from knowing you are able to express yourself with clarity and ease extends into all areas of your life - both private and public - and makes you more fulfilled and complete. ... Your voice is a very particular expression of your own personality, for it is the means by which you convey your thoughts and feelings in an immediate way to other people - it is how you reach out to them, so you require it to do justice to what you want to communicate." Cicely Berry